Remodeling Frequently Asked Questions How are allowances, upgrades and changes handled? We will guide you through the décor selection process. From cabinets to light fixtures we will help as much or as little as you want. We will assist you in meeting with our vendors, furnish samples and catalogs for your selections and will help you fine tune every detail to make your vision a reality. Any upgraded items or changes will be quoted prior to ordering and must be paid for in advance. When going through the building process, how do we communicate with during the day-to-day construction process? We focus on effective communication and building relationships. When you have concerns or ideas that you want to discuss, call, e-mail or fax us. We try to be available to address your questions and concerns. We want you to feel confident and secure with us and our attention to details. We do however ask that you limit any conversations with our contractors or vendors so that we can maintain effective management of the jobsite. When I see an idea in a magazine or on television is it possible to duplicate that idea? Most things are possible! Provide us with a picture or other information which we can use to analyze your idea and determine your options and costs. We have a vast number of vendors which we have compiled over the years giving us an advantage in finding the best options for you. Is there a warranty on the project? Yes, we provide a one year limited warranty on the scope of the project as described in the contract. What if I want to use some vendors or contractors who do currently work for you or if I want to do some of the work on my home myself? To control scheduling and quality control, we prefer to use our own contractors and vendors. However, we will be happy to consider special situations on a case by case basis. All exceptions must be approved by Christine Fortenberry. Does Fortenberry Construction Services have a list of references that we can check before our final decision on our home? Absolutely, upon request we will provide references. We want you to feel comfortable with our company and your decision. © 2009 Fortenberry Construction Services, LLC. All Rights Reserved.